Returns & Exchanges

We want you to love your purchase, but if you are not completely satisfied, you can return or exchange eligible items within 30 days of the purchase date. Please ensure all items are unworn, unwashed, and have the original tags attached.

1

Check Eligibility

Verify that your items are within the 30-day return window and are not marked as 'Final Sale,' such as earrings, bodysuits, or swimwear without the hygiene seal.

2

Choose Your Method

Return your items for free at any Ardene retail location or use our online portal to generate a prepaid shipping label for a small return fee.

3

Pack Your Items

Securely pack the items in their original packaging if possible and include a copy of your invoice or the digital barcode from your confirmation email.

4

Receive Your Refund

Once your return is processed, a refund will be issued to your original method of payment within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing